Privacy Policy

1. About this policy

TruFilipinas provides a dating and social platform at https://www.trufilipinas.com, including its connected registration service and app. This policy explains how personal information is collected, used, stored and shared. For privacy questions or requests, contact [email protected].

2. Information we process

We process account details such as email address and authentication identifiers; profile information such as name, username, date of birth, gender, country, relationship preferences, interests and biography; uploaded photographs; messages and social content; and technical information required for security, troubleshooting and operation. Technical information can include IP addresses, browser/device details, timestamps and registration diagnostic events.

Some profile information can reveal sensitive personal preferences. Consider carefully what you choose to include in your profile and public posts.

3. Sign in with Google

If you choose Google sign-in, Google provides basic account information permitted by your authorization, including your Google account identifier, email address, name and, when available, profile-picture information.

We use this information to authenticate you, create or access your TruFilipinas account and populate relevant account/profile fields. Authentication and account information is processed and stored through Supabase, our authentication and database provider. Session credentials are stored in your browser to maintain your login.

Google sign-in does not request access to your Gmail messages, Google Drive files, contacts or Google Photos library. Information received through Google sign-in is used for account access and related platform functionality, rather than unrelated advertising purposes.

You can remove TruFilipinas access through https://myaccount.google.com/connections. Removing Google access does not automatically delete information already stored in your TruFilipinas account. Contact us separately to request account deletion.

4. How information is used

We use information to operate accounts and profiles, enable matching and communication, deliver requested features and notifications, process payments, prevent fraud and abuse, moderate content and diagnose technical problems.

Profile-photo processing includes browser-based face detection and server-side moderation. These checks assess whether a submitted image is suitable; they do not constitute a guarantee of a person's identity.

5. Visibility and sharing

Profile details, photographs and social content are visible according to the relevant feature and its access controls. Messages are processed to provide communication features and may be reviewed where necessary for support, safety or investigating abuse. Other users may retain copies of content shared with them.

Service providers process information needed to operate the platform. These include Supabase for authentication, database and storage; Netlify for registration hosting; Brevo for email delivery; Daily for video communication; Stripe for payments; and push-notification services when notifications are enabled. Information may also be disclosed where required by law or necessary to protect users and platform security.

6. Browser storage and notifications

We use browser storage and related technologies for sessions, preferences, registration drafts and secure transfers between registration and the main app. Push notifications require browser/device permission. You can revoke that permission in your settings. Marketing emails can be unsubscribed from through the provided unsubscribe link.

7. Retention and deletion

We retain information while needed to provide the service and for security, dispute handling and applicable legal obligations. You can request access, correction or deletion by contacting [email protected]. We may need to verify account ownership. Some records may need to be retained for legal or security reasons, and backup copies may persist until the applicable backup cycle expires.

8. Security and international processing

We use technical access controls and encrypted connections to protect information. No system can guarantee absolute security. Hosting and service providers may process information in countries other than your country of residence.

9. Your choices

You can edit available profile fields, manage browser permissions and request information about your stored data. Depending on applicable law, you may also have rights to object to processing, restrict processing, receive a copy of your information or complain to a relevant data-protection authority.

10. Adults only and updates

TruFilipinas is intended for adults aged 18 or older. Report suspected underage accounts to [email protected]. Updates to this policy will be published on this page with a revised date.